My Resume
About
A product owner in Portland, OR with 7+ years of product management experience and Certified Scrum Product Owner training. Broad knowledge of Agile methodologies, UX design and cross-team collaboration. While strong with details and organization, also fosters positive and productive stakeholder relationships with empathy.
Experience
Comscore, Inc.
Sr. Product Management Analyst (Apr 2017 – Oct 2022)
Jr. Product Manager (Feb 2016 – Apr 2017)
Served as product owner and subject matter expert for Comscore's video-on-demand audience measurement product, an industry leader with enterprise television network and studio clients and 50+ data partners
Independently led product initiatives and projects for enterprise clients involving up to 200+ development hours, including gathering requirements and writing user stories and business requirements documents
Managed and prioritized backlogs for multiple engineering teams, ensuring alignment with timelines and business priorities while optimizing use of resources and participating in Agile ceremonies
Collaborated with internal and external stakeholders to resolve data issues and enhance internal tools used to monitor and analyze data (including working with the operations team to streamline data monitoring processes and free resources for high-priority initiatives)
Rentrak Corporation
Jr. Product Manager (Jan 2015 – Feb 2016)
Client Services Project Specialist (May 2013 – Jan 2015)
Refined product requirements and user stories for feature development and statements of work, achieving 100% on-time delivery for statements of work
Managed and prioritized backlog for Rentrak's video-on-demand viewing measurement product, balancing technological updates, leadership goals, bugs, and feature requests
Collaborated with engineering, operations, data analytics, client services, strategic partnerships, and sales teams to support multiple audience measurement products
Investigated client-facing issues within several of Rentrak’s audience measurement products and prepared acceptance criteria for support tickets to ensure efficient issue resolution
Conducted client training and product demonstrations to show the value of the organization’s products, answering user questions regarding product features, data, and methodology
Sony Pictures Television
Manager – Network and Cable Research (Jul 2011 – Dec 2012)
Sr. Analyst – Network and Cable Research (Jul 2009 – Jun 2011)
Analyst – Network and Cable Research (Jan 2008 – Jun 2009)
Developed renewal presentations for the studio’s current programs to achieve a nearly 100% renewal rate for new cable series
Provided executives with updates on industry trends and detailed performance analysis of the studio’s content
Supported the sales department by preparing presentations showcasing the performance of the studio’s library programming to facilitate meeting sales goals
Skills
Product Management – Agile Methodologies, Requirements Gathering, User Story Generation, Backlog Management and Prioritization, Feature Development, Business Requirements Documentation, Competitive Analysis
User Experience Design – User-Centered Design, Design Thinking, User Flows, Wireframing and Prototyping, Usability Testing, Task Analysis, Journey Mapping, Personas, Customer Engagement Strategy
Project Management – Detail-Oriented Management of Feature and Initiative Development, Cross-Functional Collaboration
Communication – Data Analysis, Client Support, Internal/External Documentation and Deliverables
Research – Quantitative and Qualitative Research, Stakeholder Interviews, Surveys, Data Analysis, Usability Testing
Service Excellence – Serving internal and external stakeholders with timely support, anticipating needs and working to provide solutions to meet key objectives
Tools
Jira
Figma
Confluence
Miro
Microsoft Office Suite
Education
Syracuse University, Syracuse, NY
MA, Television-Radio-Film
University of Portland, Portland, OR
BBA, Marketing and Management
Certifications
Google UX Design Professional Certificate
(October 2023 - In Progress)
CareerFoundry UX Design Program
(November 2022 – January 2024)
Certified Scrum Product Owner (CSPO)
(January 2020)